Katharine Giovanni is a three-time award-winning best-selling author of twelve transformative books, including her latest, The Ultimate Path to Forgiveness: Unlocking Your Power. As a dynamic speaker, trainer, and intuitive advisor, she shares profound insights into the art of forgiveness and personal empowerment. Recognized as one of the original founders of the independent concierge industry, Katharine combines her rich background with her passion for helping others unlock their true potential.

Katharine Giovanni is a pioneering leader in the independent concierge industry and one of its original founders. She began her entrepreneurial journey in 1995, launching an independent meeting and event planning firm. In 1998, she founded The Giowell Group, initially known as Triangle International, a concierge consulting company that set new standards for excellence. The following year, she published her first book, The Concierge Manual, an acclaimed global industry standard now in its sixth edition and read by thousands worldwide.

In 2001, Katharine founded the International Concierge and Lifestyle Management Association (ICLMA), a global benchmark for concierge services. Over her 20-year tenure, Katharine’s leadership and innovative vision shaped the industry’s growth, establishing best practices that continue to influence the field today.

Katharine’s expertise extends to mentoring individuals and delivering impactful training for corporate giants, including Subaru and a major social media company. Known for her practical and results-driven training methods, she empowers organizations to foster collaboration and unlock their potential. Though she retired from the concierge industry in 2020, Katharine remains deeply involved in sharing insights and strategies that help businesses thrive.

For those eager to explore Katharine’s wisdom or connect with her, visit www.KatharineGiovanni.com to discover more about her groundbreaking forgiveness book and other transformative works.